Shipping Policy

*We ship WORLDWIDE. (Unfortunately, JP Post has suspended shipping to 140 countries due to global COVID 19 pandemic.

Please click JP Post Service availability by Country:

* No shipping on Japan Holidays, Saturday and Sunday.

*Shipping INCLUDES tracking number and SIGNATURE is NEEDED upon receipt for AIRMAIL and EMS. 

*If INSURANCE IS NEEDED, please message us before clicking the button PURCHASE or just send us a message after buying.

*Items on hand will be shipped in a week. Pre-ordered items depend on the arrival of the items at our store.

*Shipping Carrier: JAPAN POST (This means you'll receive your package through your LOCAL POST office. Tracking number will also reflect at your country's official Post Office website. (Please  note that the results will not be shown for some countries or region such as Australia, Canada and more due to lack of data.)

Due to the COVID 19 pandemic, Japan Post has no clear estimate on delivery of parcels. The estimate below is NOT APPLICABLE. It sometimes take 1-3 months to deliver a package. Even EMS this time is not a guarantee that packages will be delivered FAST

*Package deliveries vary on each country and type of mail. (Please understand that the number of delivery days is an estimate. Depending on the situation of delivery transport, customs clearance, and local handling conditions, the number of days will differ.)

    USA                        -    EMS - 1 to 2 weeks (if no delays) ;   AIRMAIL - 1 to 4 weeks

    AUSTRALIA            -    EMS - 1 to 2 weeks (if no delays) ;   AIRMAIL - 1 to 4 weeks

    NEW ZEALAND     -    EMS - 1 to 2 weeks (if no delays) ;   AIRMAIL - 1 to 4 weeks

    EUROPE                 -    EMS - 1 to 2 weeks (if no delays) ;   AIRMAIL - 1 to 4 weeks

    ASIA                        -    EMS - 5 days to 2 weeks (if no delays) ;   AIRMAIL - 1 to 4 weeks

*Custom Duties are not included in the payment. Please understand that we are not liable to any fees to be paid at your home country.  

*For Countries Suspended by Japan Post: You may use DHL. It is expensive but it's worth every penny. 

*For those who chose DHL, please note that if the package isn't claimed because you REFUSE to PAY ADDITIONAL TAX, it will not be returned to sender. Rather, it will be thrown away and unfortunately there will be NO REFUND for the said package.

*FOR DHL delivery, please understand that you have to pay additional Y2,900 (approximately 28USD) if your place in a remote area. DHL calls this charge as REMOTE AREA DELIVERY. We can only know the said charge once we prepare the WAYBILL number.