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Cancellation and Refund Policy

It is possible to cancel an order if it has not been processed yet. There is a 10% CANCELLATION FEE of your total order including handling and shipping fee. Send us an email of your order number and confirm that you have read and agreed to this information. 

For those paying in USD, the refund amount will be in Japanese Yen (STRIPE will convert it to your own currency). The amount may not be exact of what you have paid us due to the conversion rate.

Due to the sensitivity of our products, WE DON'T ACCEPT RETURNS just because you don't like them. 

For RETURNED Packages, we will send a refund EXCLUDING SHIPPING FEE. You may also opt to send back the item to you provided you pay the shipping fee again.

A PREORDER Item cannot be cancelled unless we, Stationery Station 515, cannot provide the item.

Thank you for your kind understanding.

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