Returns and Refund
CANCELLATION can be done only if it is NOT A PREORDER ITEM.
It is possible to cancel one's order but please undertstand that there is a CANCELLATION FEE (10% of the total item).
We do not accept returns due to the nature of our goods.
For double checking, we send a picture(s) of the items you order to make sure that everything sent we sent is good.
We pack your items as secure as possible. However we cannot guarantee 100% that the item will not be damaged because we cannot control the shipping carriers of their actions on how they handle the package. Please insure your package if you want to be compensated for damaged items. Please MESSAGE US IF YOU NEED INSURANCE.
You may exchange your item to another only if the order has not been processed yet.