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Returns and Refund


    CANCELLATION can be done only if it is NOT A PREORDER ITEM

    It is possible to cancel one's order but please undertstand that there is a CANCELLATION FEE  (10% of the total item inculding handling and shipping fee). 


    We do not accept returns due to the nature of our goods.

    We send pictures of the items you order to make sure that everything sent is good. 

    We pack your items as secure as possible. However we cannot guarantee 100% that the item will not be damaged because we cannot control the     shipping     carriers of their actions on how they handle the package. Please insure your package if you want to be compensated for damaged items. 

Packages Returned to Sender:

    Please contact us what do you want to do with the package, to send it back or get a refund.    

    Sending back the package: We will collect shipping fee again.

  • Assumptions: The package was returned because the buyer was not able to claim the package. 

                                     The buyer provided a wrong address.

   Refund: The shipping and handling fee will not be refunded if t is because of the address provided is incorrect.


   You may exchange your item to another only if the order has not been processed yet.

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